Is SplashData no longer going to actively support those of us who use Android and not iPhone. In reading all of the material, that is my perceived impression. Please let us know if that is the case so that we can browse around for other Android software.
I have had problems and asked questions and either get answers that are of no help or get no answers at all for the past 2 - years. I apologize for my bluntness, but am getting very frustrated. I love SplashShopper and don't want to have to change, but it seems that that is going to happen.
Thanks for contacting us. We do support our Android customers, though SplashShopper has not gotten an update on Android for some time. It is lower priority than SplashID, but we have not stopped supporting it.
If you want to let me know what sort of issues you are having, maybe we can get them resolved for you.
Judy, as long as you use latest SplashShopper Desktop app – 3.2 on Mac, 3.1 on PC – then you have the correct app.
We no longer have Desktop app separation such as Standalone Desktop/Android Sync Desktop/iOS Sync Desktop. It is one unified Desktop app that can do it all.
Only SplashMoney Desktop still has the separation you mention.
Al & others asking for Menu button, please see:
For Samsung Galaxy Note, please see:
Please tell me if that helps, or not. Please tell me if something is not clear.
Please tell me if you need anything else, or have any other questions or comments.
Thanks for contacting us, Sheryl!
Please note this is not a good way to get help with your issue.
So, please submit a support ticket for the issue here:
and then we can help you.
Please be sure to include the exact device – brand, model, Android OS version – in your support ticket.
Please note you cannot initiate sync from the Desktop app, sync is always initiated from mobile app.
Please tell me if you have any other questions. Please tell me if you need anything else.
SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.