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Darlynn Jun 24, 2014 02:29PM PDT

I updated the file, and now ever few minutes, it is asking for a password. This never happened before and its pretty annoying.

Anything I can do?

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Justin Cepelak Jun 24, 2014 03:25PM PDT SplashData Inc Representative

Thanks for contacting us. You can set the timeout preference in Settings or Options, depending if this is the desktop or mobile app.

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SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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