I bought splash data and now I have many problem with syncronize.
If I change any record on my iphone, ipad or mac, when I open splash on device the record is duplicate.
If I input a new record on iphone with category or type, when I open the app on my ipad or mac I try the record without category or type.
I have tried to cancel all records on iphone and ipad and then I have extinguished these device. After I change all records on my Mac, off line and then I syncronize with clou. When I restart my device, after synchronization this work has been useless because on my devices the all record were without o type o category.
I'm disappointed for this problem because I'm wasting time from much mounth.
Thanks for contacting us. Is all your data ok in the cloud? You can check by logging into the web client:
If so, I would just delete the iPhone and iPad apps, then reinstall and login fresh:
SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.