How do I restore a backup (saved on my computer using "Backup") in the Windows (7) Desktop Version of SplasID Safe 18.104.22.1680?
In the file menue there is no button "Restore"!
Thanks for contacting us. You can import a backup VID file into the SplashID Desktop:
App menu > Import > SplashID vID (or vID Folder)
The data will be appended to the existing data, so if you want to replace the existing data with the backup file, you need to first delete all records.
To do this, switch to List View, by clicking the second view button in the View Mode panel of the toolbar.
Then select all (Ctrl-A), then click Delete, and confirm.
Then import your vID backup file.
Restore was removed because it was causing some problems with cloud sync. Delete all records then import is the same thing as Restore, without any side effects.
If you are using cloud sync, you need to make sure the sync happens after you delete all records, then again after you import the backup.
If you are using WiFi sync, you should set the sync to desktop overwrites handheld after deleting all and importing a vID, so that records don’t duplicate on sync.
SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.