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iPhone does not open video in File Magic

FRANCOIS DOLEYRES Jun 03, 2014 11:05PM PDT

I upgraded my os on my iPhone (iOS 7.1.1) and cannot read anymore videos of my FileMagic file.

File transfer work very well. But reading of music nor videos fail. My Mac runs on OS X 10.8.5

Thanks for help ! Francois

Up -3 rated Down
Justin Cepelak Jun 04, 2014 11:11PM PDT SplashData Inc Representative

Thanks for contacting us. This is a known issue that was introduced by the iOS 7 update. We are aware of it and we’ll fix it when we update File Magic for iOS.

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SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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