SplashData Help Desk

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Version 6.3 export csv function omly exports a single field

Alastair MacGibbon May 16, 2014 07:51PM PDT

Hi
I have reverted to splashID 6.2
I have a problem with the csv export function.
It only exports a single field, that is only one column, though all records are exported. How do I get the other fields to be exported.
the first row is SplashID export file
the other rows are credit card, credit card,insurance, travel, travel, travel etc

many thanks
Alastair

Up -7 rated Down
Justin Cepelak May 20, 2014 11:25AM PDT SplashData Inc Representative

Thanks for contacting us. I’m not convinced that all records are being exported. Please make sure when you go to:

App menu > Export > CSV

After that you are selected “Export All Records”

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


9ad29afcb03aad50291525a425db2dde@splashdata.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete