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Version 6.3 export csv function omly exports a single field

Alastair MacGibbon May 16, 2014 07:51PM PDT

I have reverted to splashID 6.2
I have a problem with the csv export function.
It only exports a single field, that is only one column, though all records are exported. How do I get the other fields to be exported.
the first row is SplashID export file
the other rows are credit card, credit card,insurance, travel, travel, travel etc

many thanks

Up -7 rated Down
Justin Cepelak May 20, 2014 11:25AM PDT SplashData Inc Representative

Thanks for contacting us. I’m not convinced that all records are being exported. Please make sure when you go to:

App menu > Export > CSV

After that you are selected “Export All Records”

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SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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