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download splash id desktop on new computer

Mary Kuligowski May 05, 2014 08:52PM PDT

I purchased the lifetime splash id.

I have a new computer and would like to put the desktop version on it.

How do I do that?

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Justin Cepelak May 06, 2014 04:58PM PDT SplashData Inc Representative

Thanks for contacting us. Download the installer from our homepage:

https://splashid.com

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Chris Popovic Jun 05, 2014 02:30PM PDT
I have a new hard drive. I need to get the software to reinstall please.
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Justin Cepelak Jun 05, 2014 02:30PM PDT SplashData Inc Representative

Thanks for contacting us. Download the installer you need from our homepage:

https://splashid.com

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Debbie Roulston Aug 10, 2014 10:28PM PDT
How do I restore the files into my Splash ID desktop? I had to replace hard drive? I have downloaded Splash ID on desktop. Tried to sync with information from my Android. Has not worked. Even tried manually entering the new IP address from the new hard drive? thank you
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Justin Cepelak Aug 10, 2014 10:30PM PDT SplashData Inc Representative

Hi Debbie,

Thanks for contacting us. If your hard drive was replaced and you don’t have the old data, you can only restore it from another location, such as the Android app.

If WiFi sync is giving you trouble, i’d recommend trying cloud sync, at least once to get the data to transfer to the SplashID Desktop. Just go into the Android app, Settings, Account status & sync method, and change it to SplashID Cloud Services.

Then close the settings screen and wait for cloud sync to complete. Then login on the SplashID Desktop.

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About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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