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Splashshopper

Bob Hume Jun 03, 2017 11:17AM PDT

When I start up Splashshopper, I get a message that it won't work with future version of iOS so contact the developer. So, what is the status of development to make sure Splashshopper keeps working? It appears that there has been little development or activity on Splashshopper for the past couple of years.

12 Community Answers

Best Answer
Nikolai Filipov Sep 19, 2017 06:03AM PDT

Hello, everybody reading this!
I have good news from last week – as of Sept 14 2017, Thursday. There was word from management and they said:
Please note it is still our goal to update SplashShopper and SplashMoney iOS app for iOS 11 compatibility if possible. We have developers looking at it.
Please note there is no release date set yet.

For any extra questions you may have please use the Support Site to submit a support ticket.
Please do not submit your questions via new public questions, as this does not let us reply in the best way.

Please tell me if you need anything else, or have any other questions or comments.

View in conversation


Up 0 rated Down
Barbara Jul 05, 2017 01:01AM PDT
That's an issue for me, too. I'm hoping SplashShopper will not be made redundant.
Up 1 rated Down
Nikolai Filipov Jul 05, 2017 01:03AM PDT SplashData Inc Representative

I have good news! Our management has made a decision to fix the iOS app for the upcoming iOS 11 (coming this fall).

Please tell me if you need anything else, or have any other questions or comments.

Up 0 rated Down
Francis Grant Jul 20, 2017 02:00AM PDT
Hi,
I have the same problem. I found a company that is currently in beta testing of an alternative that could import existing SplashShopper files.
I'll post when I remember who does it. You can enter the beta testing list...
My memory fails me right now.
Up 0 rated Down
Nikolai Filipov Jul 20, 2017 02:01AM PDT SplashData Inc Representative

Hello, dear Francis.
Please note you seem to not have read the answers in full. We will be fixing the app!
I said 15 days ago —>
I have good news! Our management has made a decision to fix the iOS app for the upcoming iOS 11 (coming this fall).

I have now set that as the best answer, and removed the original reply.

Please tell me if you need anything else, or have any other questions or comments.

Up 0 rated Down
Florence Droz Aug 02, 2017 12:30PM PDT
Great !
Will the new version be also available on the Swiss store?
I tested other appications for the shopping lists, but Splash Shopper is really the best!
Up 0 rated Down
Nikolai Filipov Aug 02, 2017 01:07PM PDT SplashData Inc Representative

Hello, Florence!
It likely will be, I will ask. But I believe it will be only in English, as usual. (so no French/etc versions of the app)

Please tell me if you need anything else, or have any other questions or comments.

Up 0 rated Down
Bruce Aug 18, 2017 12:55AM PDT
I have emailed support TWICE over the past TWO months, yet NO response.
Is SplashShopper support at the bottom of the list??
I am a loyal customer for over 10 years, yet when I want help, NOTHING
Up 1 rated Down
Nikolai Filipov Aug 18, 2017 01:00AM PDT SplashData Inc Representative

Hello, Bruce and thanks for contacting us.
You never contacted us in a proper way, please note. You submitted a public question. This is not the way to get help, so we cannot help you when you do this.
Also, you did this 5 hours ago, not any time in recent months. Unsure whom you emailed, but please note it never reached us, so likely you emailed to the wrong email address.

Instead, please submit a support case here:
Email Us — Tech Support
and I will help ASAP. We do not ignore any customer requests – you simply have none submitted.

Please tell me if you need anything else, or have any other questions or comments.

Up 0 rated Down
Michael Maslowski Sep 13, 2017 12:38PM PDT
Nikolai, please tell us a date more specific that there will be an update for SplashShopper other than "upcoming iOS 11 (coming this fall). Will it be the date iOS 11 is released or the last day of Fall?
Up 0 rated Down
Bill Martin Sep 13, 2017 12:38PM PDT
iOS 11 comes out tomorrow Sept 12th 2017! Do we do, or do we Donʻt have an upgraded SplashShopper?
Up 0 rated Down
Nikolai Filipov Sep 13, 2017 12:40PM PDT SplashData Inc Representative

Thanks for contacting us again, Michael & Bill!
I cannot answer anything for sure at this point, I am afraid. No, please note currently there is no updated iOS app, nor even a Beta version of it.

IF you want more specific info, please submit a support case here:
Support Site — Email Us
and I will reply in more detail.

Please tell me if you need anything else, or have any other questions or comments.

Up 0 rated Down
Nikolai Filipov Best Answer Sep 19, 2017 06:03AM PDT SplashData Inc Representative

Hello, everybody reading this!
I have good news from last week – as of Sept 14 2017, Thursday. There was word from management and they said:
Please note it is still our goal to update SplashShopper and SplashMoney iOS app for iOS 11 compatibility if possible. We have developers looking at it.
Please note there is no release date set yet.

For any extra questions you may have please use the Support Site to submit a support ticket.
Please do not submit your questions via new public questions, as this does not let us reply in the best way.

Please tell me if you need anything else, or have any other questions or comments.

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