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Cloud Sync

Lisa May 30, 2015 02:35PM PDT

The cloud isn't syncing with either of my devices. I use a desktop app at work with Windows 7 Pro and it's up to date. My Surface Pro is using the most recent app. The current data is on the desktop but it's not syncing to the cloud and therefore not syncing to the Surface Pro. I verified logins and everything appears to be in order. But clearly it's not. The number of records is off and data that's been reclassified is out of date on the cloud.
Thanks for any help you can offer.

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Ram May 10, 2019 03:51PM PDT SplashData Inc Representative

Hi,

Please fill up the support request form with the details. Our support representative will then get back to you on the next steps.

Support request form: http://support.splashdata.com/customer/portal/emails/new

SplashID Support

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Ram Aug 21, 2019 04:36PM PDT SplashData Inc Representative

Hi,

Please fill up the support request form with the details. Our support representative will then get back to you on the next steps.

Support request form: http://support.splashdata.com/customer/portal/emails/new

SplashID Support

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About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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