SplashData Help Desk

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Monthly bank fee

Randy Helms Mar 03, 2015 06:47AM PST

I purchased SplashMoney for my personal checking account. I do not download data from my bank. I am being charged a monthly online banking fee of $7.95. I never indicated that I wanted this additional service. I recently moved & my previous email may be what appears in your records:
ranhelms@charter.net
new address is randyhelms33@gmail.com

Up 0 rated Down
Justin Cepelak Mar 04, 2015 12:40AM PST SplashData Inc Representative

Thanks for contacting us. That fee would not be from us. We don’t have any recurring charges for SplashMoney. It sounds like a fee from your bank itself.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


9ad29afcb03aad50291525a425db2dde@splashdata.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete