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Support for iOS 8 and desktop version update please

Laurice Mar 01, 2015 10:09PM PST

Hello there! I was wondering where we are on the next update for SplashMoney. I posted a question back in January 4 and you replied that you're close to having a new build for testing to submit to Apple. Another user had a follow-up post on February 7 inquiring about the status. You mentioned on your response that any day then that you're hoping to have a release quality build. It's March 2 already and still no update for SplashMoney. Can you give please us an update where we are on this? Thank you.

By the way, when I revisited my post hoping to add a follow-up post there instead of creating a new thread, I inadvertently clicked on the down arrow below the "0", not realizing that it was to rate your post. Now, it shows -1 which I didn't mean to rate it in the first place, and I can't seem to figure out how to reverse it. Sorry. If you can change it, please feel free to do so.


Up 1 rated Down
Justin Cepelak Mar 02, 2015 03:31PM PST SplashData Inc Representative

Thanks for contacting us. I’m sorry for this delay. I got a build last week that was close to completion, but there are a few minor UI tweaks remaining.

Up 0 rated Down
Tom Mar 09, 2015 08:48AM PDT
Great news Justin. Thanks sooo much for working this!
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Branden Nov 16, 2016 06:19AM PST
Hello, I just updated my Mac to El Capitan OS, and now my Splashmoney desktop crashes on launch. Any ideas on how to fix this?
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Nikolai Filipov Nov 16, 2016 06:22AM PST SplashData Inc Representative

Thanks for contacting us, dear Branden.
Please note this is not the best way to get help with your SplashMoney Mac Desktop app crashing issue.
You should submit a ticket asking for help, here:
Submit support ticket

Please tell us what exact OS X version you used prior to installing El Capitan, such as OS X 10.8, 10.9/etc.
Make sure to also mention if you use our SplashMoney mobile apps, what version(s), and what mobile devices on, please, as well as whether the mobile app(s) has full data at this point, or not.

Please tell me if you need anything else, or have any other questions or comments.

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SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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