SplashData Help Desk

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

can't enable online access

Sunny Feb 28, 2015 06:11PM PST

I am trying to setup online access, and when I click the box for Bank Name, instead of populating a list of names I can choose from it says "Data cannot be parsed."

My internet connection is fine. I am running the desktop trial version, because I wanted to test before purchasing. Does the trial version not allow online setup?

I'm really sick of Quicken, so I wanted to give this a shot, but I can't really test it properly without trying the online access.


Up -2 rated Down
Justin Cepelak Mar 02, 2015 02:31PM PST SplashData Inc Representative

Thanks for contacting us. Sorry, but online banking is no longer functional in SplashMoney.

You can still download QIF, OFX, or QFX files from the banks’ web sites and import those manually into the SplashMoney Desktop.

This question has received the maximum number of answers.

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found