For some reason cloud syncing is not working. I have SplashID desktop 188.8.131.520 and the latest iOS-8 app on my iPhone 6.
I noticed at least a couple discrepancies:
1) I have two more records on my phone than I have on my desk top.
2) I edited several categories on my desk top; removing some, updating records with new categories. None of these changes are reflected on my iPhone regardless of how many times I restart either app or force updates.
What is going wrong?
Thanks for contacting us. Please check the web app:
Does it have all your records?
If so, I would just logout of the SplashID Desktop, which you can do in:
Side menu > Settings > Account Settings > Logout
Then launch the SplashID Desktop and login again.
SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.