Trying to Sync iPhone to Desktop. Both are connected on 192.168.1.nnn addresses (WiFi and LAN, respectively). However, the Settings screen on the desktop, shows the IP address as 192.168.138.1, which is one of the VMware virtual Ethernet adapters on the desktop. Even when I try to manually enter the correct desktop IP on the iPhone, Sync still fails to connect. Any suggestions?
Thanks for contacting us. What version of SplashID are you using on the desktop?
If not version 8, please upgrade and see if that fixes it:
Ok, thanks for reporting this. I will pass this along for our team to investigate.
SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.