I'm recently updated from the palm version of SS (which has worked flawlessly for years) to the android version of the product. I was so looking forward to import my existing shopping lists and be ready to go. So it begins...
I'm running Windows 8.1, SS Desktop v220.127.116.11, SS android v3.1.2.
I exported my .vsh files from my previous desktop version (2.6.2) and imported them into the new version. I setup a desktop overwrites Handheld sync which does one of the following:
1. deletes all items on the android device.
2. crashes on execution with the windows error "Shopper Desktop Application has stopped working" and forces you to close the program.
3. runs successfully.
Can you help me figure out what's going on and restore my faith is SS?
Also, on the previous version, I had setup items as MULTIPLE assigned to multiple stores. When I checked one of these items, it would be applied to all stores. This no longer seems to function either. Has something changed?
Please Help !!!!
Thanks for contacting us. Do you have very large lists? A massive amount of data could lead to some instability during sync.
I would try doing a sync without setting it to desktop overwrites handheld. That is not needed unless you want to overwrite changes on the handheld data.
SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.