SplashData Help Desk

SplashID Safe

  • Removing masked password at sign in

    How do I remove masked password (already filled in) upon sign in? I changed my mind and I want to put in passw...

    1 Representative Answer 0 Community Answers Mar 03, 2015 02:35PM PST
  • Correct size/format for an attached picture?

    Hello, I am using SplashID 7.2.6 on a iPhone 4S (iOS 7.1.2). To several records I have a picture attached. N...

    1 Representative Answer 0 Community Answers Mar 03, 2015 02:28AM PST
  • Is it possible to install both v7 and v8 on a desktop

    I want to play with v8 before I make the jump for good. Is it possible to install both v7 and v8 on a desktop ...

    1 Representative Answer 0 Community Answers Mar 02, 2015 10:22PM PST
  • Status of account

    How could I find the present status of my subscription to SplashID? When did I started the present cycle and ...

    1 Representative Answer 0 Community Answers Mar 02, 2015 12:56PM PST
  • Access existing data

    Had serious problem with iPad and had to replace. Had older version of SplashID app(6.2?). When I got new iP...

    1 Representative Answer 0 Community Answers Mar 02, 2015 11:46AM PST
  • masking data on new records

    How do I mask data in new records Splash 8, desk top, windows 10

    1 Representative Answer 0 Community Answers Mar 02, 2015 11:31AM PST
  • Lack of record printing

    Add record printing feature back in!!! I need to be able to print records from my account. I am a consultant ...

    2 Representative Answers 1 Community Answer Mar 02, 2015 09:41AM PST
  • backup, reinstall and restore from sd card on android

    Hello! SplashID on android, latest version from google play. I've backed up to sd card all database. Af...

    1 Representative Answer 0 Community Answers Mar 02, 2015 07:24AM PST
  • New Pass Word

    I forgot my password and want to change it.

    1 Representative Answer 0 Community Answers Mar 02, 2015 05:29AM PST
  • Categories are not synchronized

    I have installed Splash-ID 8 and switched from wifi-sync to cloud sync. On my first desktop PC I re-arranged a...

    1 Representative Answer 1 Community Answer Mar 02, 2015 12:25AM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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