SplashData Help Desk

SplashID Safe

  • Can't start Splashid on a desktop

    I'm going to travel and as always I carry all important data on my lap-top. This time I'm not abl...

    1 Representative Answer 0 Community Answers Apr 26, 2014 08:29AM PDT
  • importing older version

    how do you import the records from an older version

    4 Representative Answers 2 Community Answers Apr 26, 2014 08:16AM PDT
  • sync is not working anymore

    I usually did the sync over local wifi and although I have not changed any settings on my iPhone and iPad, I a...

    4 Representative Answers 3 Community Answers Apr 25, 2014 10:06AM PDT
  • SplashID for Android

    I have SplashID Safe desktop and SplashID for iPhone. Do I need to buy another app for Android (Samsung S4)?

    1 Representative Answer 0 Community Answers Apr 23, 2014 05:51PM PDT
  • How to transfer the license to my new phone?

    I am planning to upgrade my Android phone to another Android phone. How can I transfer the license or registra...

    2 Representative Answers 1 Community Answer Apr 18, 2014 01:36AM PDT
  • Splashdata Safe Backup

    Hello. I've been using splashdata backup (wifi sync version) for years and love it. I just recommended ...

    1 Representative Answer 0 Community Answers Apr 15, 2014 08:50AM PDT
  • I did NOT forget my password - so why can't I import files???

    I did ***NOT*** forget my password. It worked just fine for accessing the app. But that's as far as I ge...

    3 Representative Answers 0 Community Answers Apr 14, 2014 10:42PM PDT
  • Windows application not snycing with cloud services

    Hi: I am very happy with the cloud services, which are working ok. However, I would also like to use Sp...

    1 Representative Answer 0 Community Answers Apr 14, 2014 10:59AM PDT
  • Install and startup

    How do I get past the error message that I must "review my internet settings and try again" What ...

    3 Representative Answers 4 Community Answers Apr 11, 2014 12:30PM PDT
  • Restore deleted record

    I deleted a record because it was in the list twice. Apparently it was a ghost record, because it deleted bot...

    2 Representative Answers 0 Community Answers Apr 11, 2014 11:39AM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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