SplashData Help Desk

SplashID Safe

  • signing in

    I was successful in activating my personal account and got your software working at my macbook and windows pho...

    6 Representative Answers 4 Community Answers May 04, 2014 08:39AM PDT
  • Login Screen

    Up until today, I have always seen a dialogue box for entering my password upon startup. Today, there is a sc...

    1 Representative Answer 1 Community Answer May 03, 2014 06:59PM PDT
  • Type Box display

    I have been trying to display the type "Birthdays" in the type box and unable to do so. Is there a ...

    1 Representative Answer 0 Community Answers May 03, 2014 10:46AM PDT
  • Query about SplashID in multiple devices

    Dear SplasData team, I am an already user of SplashID (windows PC), and I would like to install it in my wind...

    1 Representative Answer 0 Community Answers May 03, 2014 06:29AM PDT
  • email changed

    I tried to change the email address on an account but now neither the old email address nor the new email addr...

    3 Representative Answers 3 Community Answers May 02, 2014 09:49PM PDT
  • Stop pattern login

    how do I stop the Win desktop version from opening to the Pattern Login option? I want to enter text and I...

    2 Representative Answers 1 Community Answer May 02, 2014 05:25PM PDT
  • Qustion about your product

    I am interested in purchasing your software. I am currently a quicken user who is switching from windows to a ...

    1 Representative Answer 0 Community Answers May 01, 2014 09:38AM PDT
  • WEB/DESKTOP APPLICATION NOT ALLOWING ME TO LOG IN

    Okay, I am at my wit's end. I have been trying to access SplashID on my laptop all week and it says my pa...

    1 Representative Answer 0 Community Answers May 01, 2014 08:07AM PDT
  • SplashID login on smartphone

    I am trying to log into my smartphone app for SplashID. I am getting an error message for the first time of, ...

    2 Representative Answers 1 Community Answer Apr 30, 2014 04:13PM PDT
  • Downloaded latest Win version and imported DB and all the data is garb...

    Downloaded latest Win version and imported DB and all the data is garbage Is there a setting somewhere th...

    1 Representative Answer 0 Community Answers Apr 30, 2014 01:34PM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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