SplashData Help Desk

SplashID Safe

  • Windows client bad email address

    How do I delete the email address that my windows 7 splash id has. It is incorrect. I tried uninstalling and...

    1 Representative Answer 0 Community Answers May 10, 2014 10:42AM PDT
  • re-install

    I have replaced my desktop computer and need to install Splashid on the new one. How do I proceed?

    3 Representative Answers 2 Community Answers May 09, 2014 05:19PM PDT
  • Using SplashID with apps

    New to SplashID on the recommendation of my company. I have loaded some passwords/url's, but I'm cur...

    2 Representative Answers 0 Community Answers May 08, 2014 02:15PM PDT
  • Garbled characters

    When I open SplashID Safe Desktop, the labels for the "type" are mostly garbled. When I create a n...

    11 Representative Answers 10 Community Answers May 06, 2014 01:43PM PDT
  • List View on Windows version

    I don't care for the Panel View. When I click the icon to switch to List View all I see are the icons for...

    1 Representative Answer 0 Community Answers May 06, 2014 01:04PM PDT
  • for latest SplashID safe can i import old data from my splashID 4.1 ba...

    for latest SplashID safe can i import old data from my splashID 4.1 backup ?

    4 Representative Answers 3 Community Answers May 06, 2014 08:57AM PDT
  • download splash id desktop on new computer

    I purchased the lifetime splash id. I have a new computer and would like to put the desktop version on it. ...

    3 Representative Answers 2 Community Answers May 05, 2014 08:52PM PDT
  • Crashing program

    I have a lifetime licence. My laptop SplashID keeps crashing. I reset it and no can not access a download form...

    1 Representative Answer 0 Community Answers May 05, 2014 01:49PM PDT
  • WiFi sync on Windows 8.1

    Hi, I just paid $9.99 for the no sync version of the SplashID Safe for my new Windows 8.1 laptop from the Wind...

    4 Representative Answers 2 Community Answers May 04, 2014 01:13PM PDT
  • How do I move SplashID Sate from an old lapto to a new laptop?

    How do I move SplashID Sate from an old laptop to a new laptop? I do not have the an install disk or installa...

    1 Representative Answer 0 Community Answers May 04, 2014 12:35PM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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