SplashData Help Desk

SplashID Safe

  • How do I get website logon (SplashID filling of userid & password)

    The Windows user guide says almost nothing - talks about a button on 'field 1', whatever that is. ...

    1 Representative Answer 0 Community Answers Mar 04, 2015 12:54PM PST
  • Firefox Extension?

    I just searched for a Firefox extension and couldn't find one, but I found references to plans. Any idea ...

    2 Representative Answers 0 Community Answers Mar 04, 2015 09:23AM PST
  • SplashID 8 MacOS 10.10.2 Database location

    My database on my laptop has been corrupted and I want to delete it so I can restore from backup. The program...

    1 Representative Answer 0 Community Answers Mar 04, 2015 08:26AM PST
  • Windows 8

    I just changed my computer from Windows 7 to Windows 8 and have installed version 7.2.4.760 on my new Windows ...

    4 Representative Answers 3 Community Answers Mar 04, 2015 08:01AM PST
  • Life time license

    I got a Life time license offer for the account I have for the association I'm webmaster for. But I have ...

    1 Representative Answer 0 Community Answers Mar 04, 2015 02:13AM PST
  • Your offer for Lifetime licence

    Hi, I recently received your promotion for SplashID Lifetime Licence ($39.95). It is NOT fully clear for me...

    1 Representative Answer 0 Community Answers Mar 04, 2015 12:12AM PST
  • My current service status?

    I have subscribed to your service for several years now. You have added new features, such as Pro and I am pu...

    1 Representative Answer 0 Community Answers Mar 03, 2015 08:18PM PST
  • why can't i backup locally?

    Since upgrading to v8 I've lost the ability to backup locally (I don't wish to sync or backup to the...

    3 Representative Answers 2 Community Answers Mar 03, 2015 06:16PM PST
  • Multiple Splash ID Users on Devices

    I am currently using SplashID for work and would like to get a personal SplashID license for my personal passw...

    1 Representative Answer 0 Community Answers Mar 03, 2015 03:15PM PST
  • Removing masked password at sign in

    How do I remove masked password (already filled in) upon sign in? I changed my mind and I want to put in passw...

    1 Representative Answer 0 Community Answers Mar 03, 2015 02:35PM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


9ad29afcb03aad50291525a425db2dde@splashdata.desk-mail.com
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