SplashData Help Desk

SplashID Safe

  • Desktop app on my desktop with win7(64) does not open

    I have upgraded to SplashID 8 Pro. The application was working properly till today, however now it does not op...

    1 Representative Answer 0 Community Answers Mar 04, 2015 02:13PM PST
  • login

    I downloaded the program for windows and it has a login screen. The problem is the login screen has "nul...

    1 Representative Answer 0 Community Answers Mar 04, 2015 01:50PM PST
  • SplashID Safe for Mac

    I have been using the SplashID Safe version from the Mac App Store for awhile. I have found that to be (by far...

    1 Representative Answer 0 Community Answers Mar 04, 2015 01:22PM PST
  • How do I get website logon (SplashID filling of userid & password)

    The Windows user guide says almost nothing - talks about a button on 'field 1', whatever that is. ...

    1 Representative Answer 0 Community Answers Mar 04, 2015 12:54PM PST
  • Firefox Extension?

    I just searched for a Firefox extension and couldn't find one, but I found references to plans. Any idea ...

    2 Representative Answers 0 Community Answers Mar 04, 2015 09:23AM PST
  • SplashID 8 MacOS 10.10.2 Database location

    My database on my laptop has been corrupted and I want to delete it so I can restore from backup. The program...

    1 Representative Answer 0 Community Answers Mar 04, 2015 08:26AM PST
  • Windows 8

    I just changed my computer from Windows 7 to Windows 8 and have installed version 7.2.4.760 on my new Windows ...

    4 Representative Answers 3 Community Answers Mar 04, 2015 08:01AM PST
  • Life time license

    I got a Life time license offer for the account I have for the association I'm webmaster for. But I have ...

    1 Representative Answer 0 Community Answers Mar 04, 2015 02:13AM PST
  • Your offer for Lifetime licence

    Hi, I recently received your promotion for SplashID Lifetime Licence ($39.95). It is NOT fully clear for me...

    1 Representative Answer 0 Community Answers Mar 04, 2015 12:12AM PST
  • My current service status?

    I have subscribed to your service for several years now. You have added new features, such as Pro and I am pu...

    1 Representative Answer 0 Community Answers Mar 03, 2015 08:18PM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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