SplashData Help Desk

SplashID Safe

  • Problems with multiple account passwords

    I synch my desktop with multiple devices that have their own device account setup by email. I believe you h...

    1 Representative Answer 0 Community Answers May 15, 2014 01:01PM PDT
  • iPhone Won't Update/Install SplashID Anymore

    Yesterday I tried to update SplashID on my iphone where it has been installed for some time. Got msg "Upd...

    5 Representative Answers 3 Community Answers May 15, 2014 10:15AM PDT
  • wifi sync with multiple devices, cost?

    Hi How many licences do I need to buy to sync multiple devices? I have two separate windows desktops and on...

    1 Representative Answer 0 Community Answers May 15, 2014 10:09AM PDT
  • Can't Edit Records

    I'm having problems with records that are modified or created in the iPhone, after synchronize with the i...

    2 Representative Answers 1 Community Answer May 14, 2014 04:21PM PDT
  • iPhone sync problem

    Hi, Splash has worked fine on my iPhone for years, then all of a sudden all iPhone data is gone and will not r...

    1 Representative Answer 0 Community Answers May 14, 2014 07:39AM PDT
  • Change password

    On my phone I changed the password in a draw pattern. I did not like this. Deleted the app on my phone and rei...

    1 Representative Answer 0 Community Answers May 13, 2014 01:10PM PDT
  • Forgot my password

    Need to know how to access SplashID and reset my password which I have forgotten on both my iphone and desk to...

    2 Representative Answers 2 Community Answers May 13, 2014 11:02AM PDT
  • icons

    Can I get additional icons?

    3 Representative Answers 2 Community Answers May 13, 2014 04:39AM PDT
  • SplashID Safe

    I just tried to upload the latest update to my Q10. During the install I received the message that their was ...

    1 Representative Answer 0 Community Answers May 12, 2014 10:26AM PDT
  • sync problems

    In setting up ID Splash on my Mac I entered the incorrect password. Now my desktop will not sync with my ipad ...

    1 Representative Answer 0 Community Answers May 11, 2014 09:28AM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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