SplashData Help Desk

SplashID Safe

  • Slpash ID startup sort

    On my iphone I rarely close Splash Id app so hadnt noticed this, but on firtst sta my records are sorted in an...

    2 Representative Answers 1 Community Answer May 19, 2014 09:11AM PDT
  • Cellular Data is turned off Nag Screen

    I consatntly get the 'Cellular Cata is Turned Off for "SplashID" nag screen when I start the ...

    1 Representative Answer 0 Community Answers May 19, 2014 09:03AM PDT
  • Problems loggin into www.splashid.com

    Every time I try to log in to the website it tells me that "splashid.com is not responding due to a long ...

    1 Representative Answer 0 Community Answers May 19, 2014 08:16AM PDT
  • SplashID for Windows Phone 8.0

    For a long time, I have successfully used SplashID successfully on my desktop, iPad, and android phone - with ...

    5 Representative Answers 5 Community Answers May 18, 2014 04:08PM PDT
  • WiFi Sync completes normally reporting zero updates needed but not all...

    I have the latest version of both Windows Desktop: 7.2.4.760 and iPhone: 7.2.5. 796 I sync by wifi ......

    3 Representative Answers 2 Community Answers May 18, 2014 09:14AM PDT
  • Version 6.3 export csv function omly exports a single field

    Hi I have reverted to splashID 6.2 I have a problem with the csv export function. It only exports a single ...

    1 Representative Answer 0 Community Answers May 16, 2014 07:51PM PDT
  • Lost or stolen mobile phone

    When traveling and mobile phone (with SplashID app) is lost or stolen, how can SplashID be accessed?

    2 Representative Answers 1 Community Answer May 16, 2014 11:00AM PDT
  • Syncing

    I have been unsuccessful linking my desktop with my Android (Samsung Galaxy4) smartphone. Is there someone I ...

    1 Representative Answer 0 Community Answers May 16, 2014 09:09AM PDT
  • no sync tab under options on my windows 8

    I have installed the desktop version on my windows 8.1 pc (i read previous posts that state you can't wi ...

    1 Representative Answer 0 Community Answers May 16, 2014 06:25AM PDT
  • Move SplashID Desktop from MAC to Windows

    Hi Support, my CEO change his hardware from MAC Book Air to Windows 7. On MAC Desktop, he had Splash-ID Safe...

    1 Representative Answer 0 Community Answers May 15, 2014 11:12PM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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