SplashData Help Desk

SplashID Safe

  • SpalshID Safe (V7.2.2) on BlackBerry Z10

    Why is SI so SLUGGISH/LAGGY on the Z10 (OS10.2.1.3175). I am talking 3 to 5 minutes to sync via the cloud upon...

    2 Representative Answers 1 Community Answer May 27, 2014 02:22PM PDT
  • URL

    during one of my testing phases I though I saw and "OPEN" button at the end of a URL, how do I get t...

    2 Representative Answers 1 Community Answer May 27, 2014 05:10AM PDT
  • sign-in

    I am unable to sign-in to my splash account on my imac but am able to on my iphone. Like the other members, I...

    3 Representative Answers 2 Community Answers May 25, 2014 07:29AM PDT
  • Error on exiting the application

    When I exit the application, I get the below error: "There was an error creating the export file"

    2 Representative Answers 2 Community Answers May 23, 2014 08:19AM PDT
  • Moving SplashID to a new computer

    I have bought a new computer: Acer/Veriton with Windows 7 and I want to move SplashID and its data. How do I d...

    21 Representative Answers 22 Community Answers May 22, 2014 02:42AM PDT
  • How do I sync the SplashID Key Safe with my Desktop version?

    How do I sync the SplashID Key Safe with my Desktop version?

    4 Representative Answers 4 Community Answers May 21, 2014 05:26PM PDT
  • Desktop IP address: 127.12.34.56

    SplashID Safe 7.6.2.4.760 shows Desktop IP address: 127.12.34.56. This is a loopback address and is impossible...

    3 Representative Answers 1 Community Answer May 20, 2014 07:00PM PDT
  • Moving splashdata epic fail

    I had a working installation, wifi sync only, lifetime subscription. I moved the data file, must have messed ...

    1 Representative Answer 0 Community Answers May 20, 2014 06:24PM PDT
  • Erasing my URL addresses

    SplashID Safe is, without prompting, erasing URL addresses after the "http" - why?"

    1 Representative Answer 0 Community Answers May 20, 2014 08:30AM PDT
  • BlackBerry Z10 support

    It appears to me that SplashID Safe does not work on the Z10 model. Can you verify? If it does, I don't...

    1 Representative Answer 0 Community Answers May 20, 2014 07:01AM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


9ad29afcb03aad50291525a425db2dde@splashdata.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete