SplashData Help Desk

SplashID Safe

  • USB Thumbdrive copy

    How do I create a USB stick or thumbdrive copy of my database so I can see it on another computer or tablet de...

    1 Representative Answer 0 Community Answers Jun 01, 2014 01:13AM PDT
  • Reason to upgrade?

    My wife and I have been using SplashID 6.2.1 on our Macs, Android phones, and Android tablets. We like it. We ...

    1 Representative Answer 0 Community Answers May 31, 2014 06:26AM PDT
  • Error Message on SplashID Safe

    I get this error message every time I launch my Safari browser in Mac OS 10.7.5: Safari 6.1.3 (v7537.75.14)...

    2 Representative Answers 0 Community Answers May 29, 2014 04:28PM PDT
  • Mac Application Displays "Types" screen and then Quits

    I've been using SplashID since 2005, when I installed it on my Palm. Now I'm trying to upgrade from...

    1 Representative Answer 0 Community Answers May 29, 2014 12:27PM PDT
  • sdb file corrupted - how do I get info back?

    My Windows 7 64-bit computer hic-up'd, restarted and did a file check. After this, I received the follow...

    1 Representative Answer 0 Community Answers May 29, 2014 09:20AM PDT
  • Chrome autofill

    Is there a way to autofill websites in google chrome? IE11 on fills the password. Thanks, Jeff

    4 Representative Answers 2 Community Answers May 28, 2014 10:30AM PDT
  • import data from vid file and/or csv file

    Had splashId desktop on computer running Windows XP. hard Drive was moved to newer computer running Windows 7...

    1 Representative Answer 0 Community Answers May 27, 2014 07:38PM PDT
  • SpalshID Safe (V7.2.2) on BlackBerry Z10

    Why is SI so SLUGGISH/LAGGY on the Z10 (OS10.2.1.3175). I am talking 3 to 5 minutes to sync via the cloud upon...

    2 Representative Answers 1 Community Answer May 27, 2014 02:22PM PDT
  • URL

    during one of my testing phases I though I saw and "OPEN" button at the end of a URL, how do I get t...

    2 Representative Answers 1 Community Answer May 27, 2014 05:10AM PDT
  • sign-in

    I am unable to sign-in to my splash account on my imac but am able to on my iphone. Like the other members, I...

    3 Representative Answers 2 Community Answers May 25, 2014 07:29AM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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