SplashData Help Desk

SplashID Safe

  • How to Restore a saved Backup

    How do I restore a backup (saved on my computer using "Backup") in the Windows (7) Desktop Version o...

    4 Representative Answers 3 Community Answers Jun 08, 2014 06:11AM PDT
  • Splash ID desktop crash

    Hello- I'm trying to move Splash ID from my old Win 7 32 bit machine to my new Win 7 64 bit machine. W...

    1 Representative Answer 0 Community Answers Jun 05, 2014 05:35PM PDT
  • Splash ID to log into my account via the internet vs an app for that s...

    Hi ... I am looking for security that covers my login on both the internet as well as my IPad. For example, I ...

    2 Representative Answers 1 Community Answer Jun 05, 2014 01:38PM PDT
  • Purchased upgrade through itunes but this was not recognised by Splash...

    This is the second time I have tried to rectify this through the help desk. I purchased the $29.95 upgrade ...

    4 Representative Answers 6 Community Answers Jun 05, 2014 11:39AM PDT
  • Unifying my desktop and mobile device passwords for SplashID...

    I am unable to perform a local synchronization. The desktop uses a pattern while the mobile device uses di...

    1 Representative Answer 0 Community Answers Jun 05, 2014 06:59AM PDT
  • SplashID safe for iPad

    I am currently using SplashID safe on my ipod touch. I am about to purchase an iPad. Is my licence transferab...

    1 Representative Answer 0 Community Answers Jun 05, 2014 02:32AM PDT
  • Remembering a password

    A couple of years ago I bought two SplashID Safes - one for me and one for my bookkeeper. I entered a passwor...

    1 Representative Answer 0 Community Answers Jun 04, 2014 09:12PM PDT
  • Password does not work on 1 iPhone but does another

    I use my splashed on my iPhone all the time. I have never bee noble to use it on my wife's iPhone-keeps ...

    1 Representative Answer 0 Community Answers Jun 03, 2014 08:33AM PDT
  • Cloud synch DeDupe

    How do we DeDupe in the Cloud synch version? I don't see a DeDupe button. There is a "Duplicate&qu...

    1 Representative Answer 0 Community Answers Jun 01, 2014 10:45PM PDT
  • Installation Problem

    Dear concerned, I just changed my computer. However, when I am installing SplashID safe on this new computer,...

    1 Representative Answer 0 Community Answers Jun 01, 2014 10:02PM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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