SplashData Help Desk

SplashID Safe

  • Delay when opening Splashid Safe on i5

    Hi, iPhone 5 Latest iOS 7.1.1 Latest SplashID Safe ver. 7.2.5 Every time i have to launch the app, there...

    1 Representative Answer 0 Community Answers Jun 12, 2014 09:16AM PDT
  • Install SplashID on an Android phone and sync with my laptop

    I have SplashID V. 7.0.9 Build 736 on my laptop. I recently acquired a new Android phone - Galaxy S4. Can you ...

    1 Representative Answer 0 Community Answers Jun 11, 2014 12:55PM PDT
  • moving Splash from a domain computer to a non-domain computer

    Hello, I need some assistance with moving my Splash installation and data. The PC was part of a corporate do...

    1 Representative Answer 0 Community Answers Jun 11, 2014 05:48AM PDT
  • Sync between Mac and iPhone - states passwords not the same but they a...

    Trying to sync between Mac and iPhone and getting a "Your SplashID Safe password on IOS and desktop do no...

    1 Representative Answer 0 Community Answers Jun 10, 2014 05:19AM PDT
  • How to set 2 accounts?

    How do I set 2 accounts? I think 2 separate and different email address should be used, this is ok. But, c...

    1 Representative Answer 0 Community Answers Jun 09, 2014 08:56PM PDT
  • Damaged SplashID key

    what happens if the SplashId key gets damaged? Can I backup the info on my laptop now before it dose??

    1 Representative Answer 0 Community Answers Jun 09, 2014 01:05PM PDT
  • Desktop & Android tablet

    I am running SplashID 3.04 on a Sony PDA which is coming to the end of its life. I want to upgrade to the curr...

    1 Representative Answer 0 Community Answers Jun 09, 2014 02:05AM PDT
  • Installing splashid on blackberry bold 9900

    Hallo, I have purchased a SplashID Safe Lifetime All Access license, now I need to install SplashId on my bla...

    1 Representative Answer 0 Community Answers Jun 09, 2014 12:40AM PDT
  • iPad record edit

    I'm running ver 7.2.5 on my iPhone and iPad. I'm able to sync all records from my iPhone to my Mac ...

    1 Representative Answer 1 Community Answer Jun 08, 2014 07:53PM PDT
  • Restore Backup file isn't working

    Cleaned out my database and need to restore the backup file. Instructions I have found do not work. Double cl...

    1 Representative Answer 0 Community Answers Jun 08, 2014 04:35PM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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