SplashData Help Desk

SplashID Safe

  • Password/Pattern

    I changed my password to a pattern, but now cannot remember the Pattern Can you reset my security to my last p...

    3 Representative Answers 2 Community Answers Jul 04, 2014 09:14AM PDT
  • Synchronization

    Where do I find what type of account I have. I had two handhelds with SplashID. One has been replaced and I ...

    1 Representative Answer 0 Community Answers Jul 02, 2014 07:53AM PDT
  • Synchronization problems iPhone

    Again, I encounter a frozen screen om my iPhone when I try to use SplashID after (WiFi) synchronization with m...

    1 Representative Answer 0 Community Answers Jul 02, 2014 05:33AM PDT
  • How do I delete mulitple records at once?

    I have a heap of records to clean up (maybe up to 100+ at a time) out of my Splash ID data file. I cannot see...

    4 Representative Answers 3 Community Answers Jul 02, 2014 05:10AM PDT
  • SplashID Desktop Crashes after Sync

    I have SplashID Safe Desktop (v7.2.4.760) on a Windows 7 64-bit desktop and sync to it from an iPhone5s (app v...

    3 Representative Answers 3 Community Answers Jul 01, 2014 05:54PM PDT
  • Auto saving of web log in details

    Hi I cannot seem to manage to save web log in details automatically in IE, even though I have installed the...

    1 Representative Answer 0 Community Answers Jul 01, 2014 06:07AM PDT
  • Sync problem Macbook air and iphone 5

    Hi, I have installed splashid safe wifi sync version on my daughters new macbook and iphone 5 when I try to s...

    1 Representative Answer 0 Community Answers Jul 01, 2014 12:51AM PDT
  • icon issues between splashid versions/platforms

    I use SplashID on a keysafe, windows PC, two Macs, and an iPhone. I keep them synchronized via wifi and by pa...

    2 Representative Answers 0 Community Answers Jun 30, 2014 02:15PM PDT
  • Dedupe

    I have Splash ID on several IOS devices - all of which work well and sync with the Cloud Version of Splash ID....

    1 Representative Answer 0 Community Answers Jun 30, 2014 03:28AM PDT
  • upgrading from verson 6.2.0

    the version on my laptop is 6.2.9 It's in "exe" format. How to I upgrade? I purchased the ...

    1 Representative Answer 0 Community Answers Jun 29, 2014 04:26PM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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