SplashData Help Desk

SplashID Safe

  • missing categories

    In my PC I changed some icons and seems OK, but when I syncronized my application, it works perfect on my Gala...

    1 Representative Answer 0 Community Answers Jul 14, 2014 10:23AM PDT
  • First time Sync to Galaxy S5

    I tried several times to sync with my desktop overwriting my new handheld Galaxy S5. It appears to connect via...

    1 Representative Answer 0 Community Answers Jul 14, 2014 10:11AM PDT
  • Operating Systems

    I own a Windows PC, an iPad and a Android and Windows phone. If I buy SplashID, can I install a version on al...

    1 Representative Answer 0 Community Answers Jul 14, 2014 04:48AM PDT
  • iPhone & iPad app

    Am able to sign in splash app on my mac, but unable to sign in on either my iPhone or iPad. Email is correct a...

    1 Representative Answer 0 Community Answers Jul 13, 2014 08:03AM PDT
  • Web Autofil and Attachment Size

    Please explain Web Autofil. I am not able to select the option as it is greyed out. Also, I am attempting...

    1 Representative Answer 0 Community Answers Jul 11, 2014 12:59PM PDT
  • Add field to existing record on iPhone

    I created a record and only filled in one field, later I wanted to add additional information but I can only s...

    2 Representative Answers 1 Community Answer Jul 10, 2014 12:03PM PDT
  • changing type for a group of records

    Is there a way to change the Type for a group of records with one action, rather than one by one?

    1 Representative Answer 0 Community Answers Jul 09, 2014 10:28AM PDT
  • SplashID Safe Lifetime All Access License

    I have a November 20, 2013, email from "Your SplashID Safe Team" confirming my purchase of a "S...

    1 Representative Answer 0 Community Answers Jul 08, 2014 02:35PM PDT
  • Account access

    Why does the login process return me to the login screen again after I respond to the question asking if I wan...

    2 Representative Answers 1 Community Answer Jul 06, 2014 04:45PM PDT
  • transfer license to a new phone

    I have a new phone and want to transfer my license. Where do I do that at? It keeps telling me I have the wr...

    1 Representative Answer 0 Community Answers Jul 04, 2014 12:34PM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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