SplashData Help Desk

SplashID Safe

  • Strang email about the "SplashID Safe" upgrade received

    Dear Sirs, I've never bought/subscribed the Pro version. Why I received the email with the subject &q...

    4 Representative Answers 3 Community Answers Mar 06, 2015 03:46AM PST
  • SplashID Data File

    I find the following folders in my Yosemite ~/Library/Containers/com.splashdata.splashidmac ~/Library/Con...

    1 Representative Answer 0 Community Answers Mar 05, 2015 06:58PM PST
  • Key Safe

    I have SplashId Safe on my Mac. I want to transfer all the stored data to my Windows 8 laptop. I have Splash I...

    1 Representative Answer 0 Community Answers Mar 05, 2015 09:00AM PST
  • Version 8 policy

    Hi, I'm a bit confused about your SplashID 8 policy. On my iPhone 5 I'm using SplashID 8.0.6, Buil...

    1 Representative Answer 1 Community Answer Mar 05, 2015 05:53AM PST
  • File location

    In Splash ID safe Version 7 I can specify where Data and backup files can be located. Is this functionality s...

    3 Representative Answers 2 Community Answers Mar 04, 2015 06:18PM PST
  • Version 8 for Mac

    The version on the website for Mac does not work for me because I installed the App store version previously. ...

    1 Representative Answer 0 Community Answers Mar 04, 2015 05:57PM PST
  • Splash ID Safe v8 NOT WORKING

    OK. So I just paid you folks $39.95 for a lifetime offer and downloaded the latest version 8. I am running a M...

    3 Representative Answers 2 Community Answers Mar 04, 2015 05:23PM PST
  • Desktop app on my desktop with win7(64) does not open

    I have upgraded to SplashID 8 Pro. The application was working properly till today, however now it does not op...

    1 Representative Answer 0 Community Answers Mar 04, 2015 02:13PM PST
  • login

    I downloaded the program for windows and it has a login screen. The problem is the login screen has "nul...

    1 Representative Answer 0 Community Answers Mar 04, 2015 01:50PM PST
  • SplashID Safe for Mac

    I have been using the SplashID Safe version from the Mac App Store for awhile. I have found that to be (by far...

    1 Representative Answer 0 Community Answers Mar 04, 2015 01:22PM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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