SplashData Help Desk

SplashID Safe

  • password generator

    The password generator button appears in every field of a record. This is unnecessary -- e.g. it is not needed...

    4 Representative Answers 2 Community Answers Mar 13, 2015 09:37AM PDT
  • SplashID 8 MAC Sync will not overwrite handheld device

    I just updated to SplashID (v8.0.1.833). I imported my most current backup file on my computer and then attem...

    2 Representative Answers 1 Community Answer Mar 11, 2015 02:31PM PDT
  • Need to restore SplashID Safe 6.2 from Time Machine

    Hi, I wiped my computer and installed OS X 10.10.2. I forgot that I needed to back up my passwords. I can vie...

    3 Representative Answers 2 Community Answers Mar 11, 2015 11:33AM PDT
  • Splash ID 8 Crashing on launch/category issues

    I have upgraded to Splash ID 8 on my macbook pro which is running OSX 10.10.2. Every time i try to launch the ...

    2 Representative Answers 2 Community Answers Mar 10, 2015 02:22PM PDT
  • Password generator feedback on V8

    I wanted to give some feedback on V8's password generator: 1. I miss the "make pronounceable"...

    1 Representative Answer 0 Community Answers Mar 08, 2015 08:28AM PDT
  • View most recently added items

    What happened to the function which allowed the user to view the "recently added items" list of Spla...

    1 Representative Answer 0 Community Answers Mar 06, 2015 12:07PM PST
  • vID

    Just downloaded the current desktop version after completing my lifetime license. When closing the desktop I ...

    2 Representative Answers 0 Community Answers Mar 06, 2015 11:40AM PST
  • different records

    how is it possible that i have different records on my imac and iphone

    1 Representative Answer 0 Community Answers Mar 06, 2015 10:53AM PST
  • Desktop version hangs.. see notes

    Can this be fixed... from the log: Problem signature Problem Event Name: APPCRASH Application Name: SplashI...

    1 Representative Answer 0 Community Answers Mar 06, 2015 10:33AM PST
  • Search field not selected when SplashID 8.0.3.844

    I just upgraded to Windows Splashid 8.0. I use to be able to type my password, hit enter, then start typing ...

    2 Representative Answers 3 Community Answers Mar 06, 2015 07:48AM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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