SplashData Help Desk

SplashID Safe

  • Splash ID 8 Crashing on launch/category issues

    I have upgraded to Splash ID 8 on my macbook pro which is running OSX 10.10.2. Every time i try to launch the ...

    2 Representative Answers 2 Community Answers Mar 10, 2015 02:22PM PDT
  • Password generator feedback on V8

    I wanted to give some feedback on V8's password generator: 1. I miss the "make pronounceable"...

    1 Representative Answer 0 Community Answers Mar 08, 2015 08:28AM PDT
  • View most recently added items

    What happened to the function which allowed the user to view the "recently added items" list of Spla...

    1 Representative Answer 0 Community Answers Mar 06, 2015 12:07PM PST
  • different records

    how is it possible that i have different records on my imac and iphone

    1 Representative Answer 0 Community Answers Mar 06, 2015 10:53AM PST
  • Desktop version hangs.. see notes

    Can this be fixed... from the log: Problem signature Problem Event Name: APPCRASH Application Name: SplashI...

    1 Representative Answer 0 Community Answers Mar 06, 2015 10:33AM PST
  • Possible to have different password for local wi-fi syncing?

    So I have a password to log into the web app, but I never use it because I'm set up for wi-fi only sync. ...

    3 Representative Answers 2 Community Answers Mar 06, 2015 05:35AM PST
  • Strang email about the "SplashID Safe" upgrade received

    Dear Sirs, I've never bought/subscribed the Pro version. Why I received the email with the subject &q...

    4 Representative Answers 3 Community Answers Mar 06, 2015 03:46AM PST
  • SplashID Data File

    I find the following folders in my Yosemite ~/Library/Containers/com.splashdata.splashidmac ~/Library/Con...

    1 Representative Answer 0 Community Answers Mar 05, 2015 06:58PM PST
  • Key Safe

    I have SplashId Safe on my Mac. I want to transfer all the stored data to my Windows 8 laptop. I have Splash I...

    1 Representative Answer 0 Community Answers Mar 05, 2015 09:00AM PST
  • Version 8 policy

    Hi, I'm a bit confused about your SplashID 8 policy. On my iPhone 5 I'm using SplashID 8.0.6, Buil...

    1 Representative Answer 1 Community Answer Mar 05, 2015 05:53AM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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