SplashData Help Desk

SplashID Safe

  • Splashid on Microsoft Surface

    It has stopped working. On putting in password it closes. I have uninstalled and tried to reinstall but can&...

    1 Representative Answer 0 Community Answers Mar 28, 2015 02:01AM PDT
  • web browser

    Is there an option to change the web browser from IE to Chrome in SID Desktop 8?

    1 Representative Answer 0 Community Answers Mar 24, 2015 06:50PM PDT
  • garbled files

    Suddenly my daughter's only Splash ID files on her Mac are garbled. This happened to my files years ago,...

    1 Representative Answer 0 Community Answers Mar 22, 2015 05:13PM PDT
  • Iphone App Syncing

    I just updated a record via the online app. However, that information is not on my iphone. How do I fix this?

    1 Representative Answer 0 Community Answers Mar 20, 2015 10:22AM PDT
  • Webapp Pattern

    I recently switched to patterns on the desktop apps and mobile; those work fine. However I cannot access the w...

    1 Representative Answer 0 Community Answers Mar 16, 2015 01:04PM PDT
  • custom icons no longer saving

    I use Splash ID Safe for the Mac (Lifetime License). I don't know, it seems I may have reached a limit of...

    1 Representative Answer 0 Community Answers Mar 16, 2015 04:26AM PDT
  • SplashID Safe Version 8

    I recently posted question here approx. 2 weeks ago, but got no email reply - Why ? The question was - can ...

    1 Representative Answer 0 Community Answers Mar 15, 2015 07:48PM PDT
  • SplashID on Linux (Wine) questions and suggestions

    I have been running SplashID for many years, on devices ranging from Palm to Windows to Linux. A really great ...

    1 Representative Answer 0 Community Answers Mar 15, 2015 01:27PM PDT
  • Backup file with no password

    Is it possible to make a backup file to a USB storage device without password protecting it? This would be par...

    1 Representative Answer 0 Community Answers Mar 14, 2015 08:09PM PDT
  • Use copy of SplashIDDatabase.sdb

    Is it possible to simply make a copy of the SplashIDDatabase.sdb file, with a different name, and later rename...

    1 Representative Answer 0 Community Answers Mar 14, 2015 07:47PM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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