SplashData Help Desk

SplashID Safe

  • SplasID quit when start

    Hi, I have a big problem with your program. Mostly of the time that I try to load from my iPhone 5S it show m...

    2 Representative Answers 1 Community Answer May 05, 2015 11:42PM PDT
  • Browser extension for Internet Explorer 11

    Is this available? If not, when?

    1 Representative Answer 0 Community Answers May 05, 2015 12:03AM PDT
  • time splashidstays open

    i get frustrated that my splashid on my ipad stays open for only a couple minutes. It's annoying to have ...

    1 Representative Answer 0 Community Answers May 01, 2015 03:18PM PDT
  • 2-Factor Authentication with Google app

    Hi, I'm a splash id customer and I'm really scared because I have all my psw stored on your cloud sy...

    1 Representative Answer 0 Community Answers Apr 24, 2015 03:06AM PDT
  • password mismatch

    Use desktop win7 iOS 8.3 SplashID Ver 8.0.6 Hi support team, since update to V8 I cannot sync...

    3 Representative Answers 3 Community Answers Apr 20, 2015 01:25PM PDT
  • WiFi Sync

    Is your policy now to discontinue support for automatic WiFi sync on SplashID Safe? I have happily used this f...

    1 Representative Answer 0 Community Answers Apr 17, 2015 11:31AM PDT
  • Incorrect sort sequence when opening on iPhone 6

    Almost everytime I open the app (v8.0.6, build 830) on my iPhone 6 all items in the safe appear in totally dif...

    1 Representative Answer 0 Community Answers Apr 15, 2015 09:04AM PDT
  • Need to import old database (splashid.db) from old crashed phone (2011...

    So my old android phone died (circa 2011, I think SID v4x?).. and I need to get to my data onto my new android...

    1 Community Answer Apr 14, 2015 08:44PM PDT
  • Chrome Plugin Not In Web Store

    Hi, I'm just installing the Chrome Plugin as most of the reason I'm moving to Splash Id is that y...

    2 Representative Answers 0 Community Answers Apr 13, 2015 01:53AM PDT
  • Date Picker Removed from Desktop Version 8

    Why do you keep removing features and making it more difficult to use SplashID? I upgraded to version 8 of ...

    1 Representative Answer 0 Community Answers Apr 09, 2015 11:59PM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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