SplashData Help Desk

SplashID Safe

  • missing panels

    When I open version 8 it always full screen and only the records panel is showing. How do I resize the window...

    2 Representative Answers 1 Community Answer May 27, 2015 09:32PM PDT
  • wrong email address

    When I downloaded SplashID to my desktop, the wrong email address was entered, and now I cannot change it. I ...

    1 Representative Answer 0 Community Answers May 27, 2015 04:50PM PDT
  • Corrupt records after updating desktop to ver 8.0.5.853

    After installing the upgrade on my desktop, I opened my Android version on my phone and I have several records...

    1 Representative Answer 0 Community Answers May 21, 2015 06:32AM PDT
  • Multiple Data Files.

    I have Splash ID Safe 8.0.2 iMac Life time. I have a file for myself, and my wife would like a separate file f...

    1 Representative Answer 0 Community Answers May 18, 2015 08:54AM PDT
  • SplashID won't accept password after update

    I just updated to SplashID version 8.0.2.842. Now when I open the application, I am able to login with my pass...

    1 Representative Answer 0 Community Answers May 17, 2015 02:47AM PDT
  • Splash ID would not sync and now crashes

    I have been running Splash ID 7 on my Windows Surface tablet but today it would not sync and when I tried to c...

    1 Representative Answer 0 Community Answers May 15, 2015 06:23AM PDT
  • Local Records

    I sync my data via the cloud, however there is some records I do not want in the cloud, for instance credit ca...

    1 Representative Answer 0 Community Answers May 10, 2015 06:21PM PDT
  • Cloud sync issue

    I use SplashID Safe in Cloud Sync mode across my iPhone, iPad, and Mac. I have noticed that the data on my iPa...

    1 Representative Answer 0 Community Answers May 09, 2015 02:48PM PDT
  • Please release Splash ID Safe V8 for the Mac Desktop via the Mac App S...

    I have found elsewhere on the website that you don't plan to release Splash ID desktop for the Mac via th...

    1 Representative Answer 0 Community Answers May 07, 2015 10:59AM PDT
  • sync with other account

    how can I syn with another account ?

    1 Representative Answer 0 Community Answers May 06, 2015 01:22AM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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