SplashData Help Desk

SplashID Safe

  • Monthly Charges for Splash ID

    Why am I being charged a monthly amount of $1.99 for Splash ID Pro? I was prompted to upgrade to Splash ID Pr...

    1 Representative Answer 0 Community Answers Feb 18, 2015 11:59AM PST
  • Splashdata safari plugin

    I bought splash data from the App store and consequently do not have the Safari plugin. How can I get it?

    1 Representative Answer 0 Community Answers Feb 18, 2015 10:44AM PST
  • Change of phone

    Hi; I've been using Splash ID for over 10 years and this time I had to install version 8 on my new And...

    1 Representative Answer 0 Community Answers Feb 17, 2015 09:04PM PST
  • Splash ID won't open in Yosemite

    I upgraded from snow leopard to Yosemite and now Splash ID won't open? I'm running a mid 20011 macbo...

    3 Representative Answers 2 Community Answers Feb 17, 2015 05:56PM PST
  • Can I import.xml files (From SafeWallet)

    Can I import.xml files (From SafeWallet). I have a very large list of passwords that I would like to import.

    1 Representative Answer 0 Community Answers Feb 17, 2015 02:04PM PST
  • Data disappeared!

    My data has disappeared on my Surface pro 3. It is still on my iphone 6. This just happened - I had all the d...

    1 Representative Answer 0 Community Answers Feb 17, 2015 12:58PM PST
  • Version 8 for PC

    The user interface for Version 8 PC is a step backward: - default font size is way too large - font sele...

    2 Representative Answers 4 Community Answers Feb 17, 2015 12:14PM PST
  • Attachment in iOS

    I have several png saved as attachments that i can see perfectly in splashID in my desktop mac. When i click t...

    6 Representative Answers 6 Community Answers Feb 17, 2015 09:18AM PST
  • Types not downloading correctly

    I had to restore my desktop version of SplashId Safe for Mac after a disk crash. Since then, the data on my iM...

    1 Representative Answer 0 Community Answers Feb 16, 2015 04:22PM PST
  • Auto fill for version 8

    I have started to use version 8, using Chrome, but cannot see any way to make the autofill feature work when s...

    3 Representative Answers 2 Community Answers Feb 14, 2015 11:36PM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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