SplashData Help Desk

SplashID Safe

  • Disappearing records

    Last week my Paypal record disappeared from my SplashID Database on all my devices (website, iPhone app, iPad ...

    2 Representative Answers 1 Community Answer Feb 24, 2015 06:20AM PST
  • splash id safe V8.0.1.830 MAC version not reset the record

    when i sync with my mobile device, I set the sync option to "mobile device overwrites Mac" but this ...

    1 Representative Answer 0 Community Answers Feb 23, 2015 07:43AM PST
  • SplashID Safe in a window rather than full screen

    Is there a way to use SplashID Safe in a window rather than full screen in windows 8.1? I have several moni...

    1 Representative Answer 0 Community Answers Feb 23, 2015 07:16AM PST
  • Password change

    I've just changed my password and we I logged in again to SplashId it asked for my old and new password. ...

    1 Representative Answer 0 Community Answers Feb 23, 2015 05:11AM PST
  • iOS device syncing with SplashID cloud

    I have an iPad and iPhone. Both with newest iOS and running latest SplashID app. If I add / edit a record fr...

    1 Representative Answer 0 Community Answers Feb 22, 2015 07:25AM PST
  • Synchronisation

    I am at a total loss on how to sync my MacBook Air, iPhone and iPad. I thing I have all the licences?? perhap...

    1 Representative Answer 0 Community Answers Feb 20, 2015 06:46AM PST
  • Unable Sync via WiFi between Samsung Android and PC windows 7

    Both my Samsung phone and PC have updated to SplashID. Following Sync. Instructions all attempts to sync resul...

    1 Representative Answer 0 Community Answers Feb 19, 2015 12:37PM PST
  • Sync not working

    I realized this morning that my Splash ID Pro is no longer syncing properly between my iPhone and my iPad. I ...

    3 Representative Answers 2 Community Answers Feb 19, 2015 11:19AM PST
  • "Smart Types" Removal

    How do I remove the “Smart Types” information box on the program screen. There is no need to advertise such i...

    1 Representative Answer 0 Community Answers Feb 19, 2015 08:56AM PST
  • All data in SplashID remains encrypted once open

    Hi Ref above, is there anything I can do to restore my SplashID data to become legible again and not perma...

    1 Representative Answer 0 Community Answers Feb 19, 2015 02:22AM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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