SplashData Help Desk

SplashID Safe

  • Ver 8

    Making Ver 8 for laptops the same format as a simplified App format is a step back. Why did you do this? It co...

    1 Representative Answer 0 Community Answers Feb 26, 2015 06:59AM PST
  • Splash ID 8 install on Windows fails

    Running the Splash ID 8.0.2.840 installer on Windows 7 crashes with "error opening file for writing: c:\P...

    1 Representative Answer 0 Community Answers Feb 26, 2015 06:24AM PST
  • Two factors code not received

    I have upgraded to SplashID Safe 8 on my Windows desktop. When I try to start the program it asks a two factor...

    3 Representative Answers 1 Community Answer Feb 26, 2015 06:04AM PST
  • AppCrash v8

    Dear sir/madame, We installed SplashID v8 today and I found out that the AppCrash occurs when it returns &#...

    1 Representative Answer 0 Community Answers Feb 26, 2015 12:41AM PST
  • Backup

    Why does my "Options" screen not include a tab for "User Data" as shown in the onscreen he...

    1 Representative Answer 0 Community Answers Feb 25, 2015 10:27PM PST
  • Version 8 useless!

    Tried to install 8 on my MacBook Pro. Seems to have installed ok but.... login screen comes up pre-populated ...

    2 Representative Answers 1 Community Answer Feb 25, 2015 09:51PM PST
  • Splash ID 8 issues and feedback

    Ver 8 was quite painful - upon installing - it didn't import my v7 database. It also would not import the...

    1 Representative Answer 0 Community Answers Feb 25, 2015 08:15PM PST
  • Syncing is not working

    For some reason cloud syncing is not working. I have SplashID desktop 8.0.2.840 and the latest iOS-8 app on m...

    1 Representative Answer 0 Community Answers Feb 25, 2015 06:55PM PST
  • Sync fails as SpashID picks up VMware connector IP address

    Trying to Sync iPhone to Desktop. Both are connected on 192.168.1.nnn addresses (WiFi and LAN, respectively). ...

    2 Representative Answers 1 Community Answer Feb 25, 2015 04:26PM PST
  • SplashID Safe V8

    Hi, I have had SplashId forever and have always liked it. I just upgraded to Desktop V 8 for Mac and then l...

    1 Representative Answer 0 Community Answers Feb 25, 2015 04:21PM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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