SplashData Help Desk

SplashID Safe

  • splash desktop app opening with wrong email (old account) - can't...

    Tried installing desktop app for mac, it automatically opens with wrong email address (an old account), I can&...

    2 Representative Answers 0 Community Answers Feb 26, 2015 10:15PM PST
  • v8 for Windows

    I just upgraded my windows desktop to splashdata v8 and wifi sync immediately stopped working. The discovery f...

    2 Representative Answers 0 Community Answers Feb 26, 2015 07:28PM PST
  • can't decipher new

    When I open Splash ID it appears as if it is encrypted. I can see parts of my entries but other parts are in ...

    2 Representative Answers 1 Community Answer Feb 26, 2015 05:14PM PST
  • unsupported characters

    the extended ascii characters introduced in the desktop version are not understood with the iPhone or iPad

    1 Representative Answer 0 Community Answers Feb 26, 2015 12:11PM PST
  • version 8 upgrade and lost records

    I just upgraded last night to desktop version 8 but have now lost about half my records. What do I do to get ...

    2 Representative Answers 1 Community Answer Feb 26, 2015 10:11AM PST
  • How to Import Data from Palm OS PDA windows application to SplashData

    I need to import my data from SplashID for Palm OS which also has a windows based application to my SplashData...

    1 Representative Answer 0 Community Answers Feb 26, 2015 09:31AM PST
  • SplashID 8

    ITunes just renewed my subscription to Splash Data. I tried downloading SplashID 8 on my windows. It require...

    1 Representative Answer 0 Community Answers Feb 26, 2015 08:29AM PST
  • Splash ID 8 desktop for Windows

    I recently upgraded to V8 on my desktop and I'm very disappointed by some facts: - I have several types ...

    2 Representative Answers 1 Community Answer Feb 26, 2015 08:09AM PST
  • New features for SplashID 8

    Can you consider adding the following features to version 8? (Desktop Windows and iOS) - An "Archive&q...

    1 Representative Answer 0 Community Answers Feb 26, 2015 08:03AM PST
  • Security of cloud storage

    My question has to do with the security of cloud storage of my SplashID data. I'm not comfortable having...

    1 Representative Answer 0 Community Answers Feb 26, 2015 08:00AM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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