SplashData Help Desk

SplashID Safe

  • Fatal issue after upgrading to SplashID Pro ver 8

    I just upgraded from the previous version to SplashID 8, latest update, on Windows 7/32, latest update. My dat...

    1 Representative Answer 0 Community Answers Feb 28, 2015 09:18AM PST
  • Record Type not Saved

    Some of my records have no type set. When I edit an entry and set a type, this disappears at the next synchron...

    2 Representative Answers 2 Community Answers Feb 28, 2015 03:07AM PST
  • Cannot continue setup of Version 8 due to error message: You need to b...

    I downloaded Version 8 and installed it, but when I tried to launch it to continue the setup I get an error me...

    2 Representative Answers 0 Community Answers Feb 28, 2015 02:07AM PST
  • Restoring a backup

    I upgraded to version 8 on my Mac (Mavericks - 10.9.5). I am now on SplashID 8.0.1.833 on the Mac. Now I sudd...

    2 Representative Answers 1 Community Answer Feb 27, 2015 02:59PM PST
  • Filter set of items synced via wifi

    I use wifi sync with 8.0 pro on iPhone and Mac. Is there an easy way to sync only a subset of the items on my...

    1 Representative Answer 0 Community Answers Feb 27, 2015 09:31AM PST
  • Missing feature

    Hello, I love your product. I upgrade to ver8 desktop and I really miss when moving the cursor on top of a rec...

    1 Representative Answer 0 Community Answers Feb 27, 2015 07:57AM PST
  • Splash id for Windows phone

    When a new version will be released? I know it should have been in February but the month is over. Current W P...

    1 Representative Answer 0 Community Answers Feb 27, 2015 07:01AM PST
  • Why does the Splash ID Save 8.0 for Windows not more sende dayly backu...

    Hello, I find it should be possible to get again backups per E-Mail, like Version 7. Thank you Thomas G...

    1 Representative Answer 0 Community Answers Feb 27, 2015 04:46AM PST
  • can't open splashid 8

    Hi, I just downloaded Splashid 8 but now I can't open Splashid anymore. I use a mac OS X Yosemite. ...

    1 Representative Answer 0 Community Answers Feb 27, 2015 01:44AM PST
  • How to edit multiple records at once

    Re SlashID Safe v8 I want to change the Category of multiple records at once. I can select all the records...

    3 Representative Answers 2 Community Answers Feb 27, 2015 12:06AM PST

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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