SplashData Help Desk

SplashID Safe

  • Automatic Software Updates

    On AUG 11, 2014 11:25AM PDT one representative answered to a customer in that sense that the function that aut...

    1 Representative Answer 0 Community Answers Aug 15, 2016 11:47AM PDT
  • Black Friday Sale - Upgrade to Lifetime for $29.95

    Is this a hoax or not? Please clarify. Thank you

    1 Community Answer Nov 27, 2015 09:56AM PST
  • Splash Id crashes

    here's the dump.. fresh install of yosemite. splash id was ok. did upgrade and: Process: ...

    2 Representative Answers 0 Community Answers Sep 18, 2015 03:03PM PDT
  • Desktop Version does not Open

    I have downloaded the latest version and it seems to successfully install. I login and put in my password and...

    3 Representative Answers 1 Community Answer Jul 17, 2015 01:49PM PDT
  • Cloud Sync

    The cloud isn't syncing with either of my devices. I use a desktop app at work with Windows 7 Pro and it&...

    0 Community Answers May 30, 2015 02:35PM PDT
  • missing panels

    When I open version 8 it always full screen and only the records panel is showing. How do I resize the window...

    2 Representative Answers 1 Community Answer May 27, 2015 09:32PM PDT
  • wrong email address

    When I downloaded SplashID to my desktop, the wrong email address was entered, and now I cannot change it. I ...

    1 Representative Answer 0 Community Answers May 27, 2015 04:50PM PDT
  • Corrupt records after updating desktop to ver

    After installing the upgrade on my desktop, I opened my Android version on my phone and I have several records...

    1 Representative Answer 0 Community Answers May 21, 2015 06:32AM PDT

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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