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Problem with sync - handheld always over overwrights desktop

Yuri Deglin Jan 04, 2015 06:36PM PST

I am frequently experiencing problem with deleting items on the desktop. After sync with my iPhone 6 , all items are reappear back. As if I have setting "Handheld overwrites desktop" ( but my settings are "Synchronize" ).

It seems like to fix the problem I need to do in sequence:
1. Sync with Handheld Overwrites Desktop
2. Sync with Desktop Overwrites Handheld
3. only then the sync works as expected

Up -4 rated Down
Justin Cepelak Jan 05, 2015 02:43PM PST SplashData Inc Representative

Thanks for contacting us. Please make sure you are using the latest version for iOS (version 4.0), and make sure you have the correct user selected in the User menu of the SplashShopper desktop.

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SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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