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Upgrading SplashShopper

Karen Arndt Dec 03, 2014 07:57PM PST

I've been having oodles of problems with SplashShopper on my iPhone 4s (IOS 8.0). Before I install your app's new version, please walk me through it so I don't lose my data.

I have synced from phone to desktop, so my data is safe(I have even exported the data file for safekeeping just to be sure I don't sync over it!). So, if I install the new app, and sync again, I should be good to go, right??

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Justin Cepelak Dec 04, 2014 12:54PM PST SplashData Inc Representative

If you have your customized lists in the SplashShopper Desktop, export your list from the old user in SplashShopper Desktop:
File menu > Export > SplashShopper vShop

Repeat for other lists that you need to transfer (you need to be in All view for each list).

Download the new SplashShopper 4.0 iOS app (if you have not already):

Then run the new iPhone app, and do a sync with the SplashShopper Desktop.

Then switch the user in the SplashShopper Desktop user menu to the new (properly working) device name.

Now import your vSH files, creating new lists. Then sync again.

If your data is in the old iOS app only, and you are able to run the old app, you can email the items to yourself to be imported into the new SplashShopper 4 app. Here’s how:
1. Open your old SplashShopper app
2. Select the list you want to transfer, and stay in the All items view
3. Tap the “mail” icon near the top of the screen (by the search icon)
4. Enter your own email in the to field and email it to yourself
5. Open the email when you receive it and tap the “All items” link to import into the new SplashShopper
6. Repeat for other lists if needed

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SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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