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Splashmoney IPhone desktop

Jspalaroan Nov 09, 2014 07:40PM PST

Hi- I accidentally deleted the folder iphone users (see attachment)thinking that I don't need it as I do not sync my iphone in my desktop Mac. I was thinking that my data is the one with starts with FFFFFF. Beforehand , on my desktop I have I can see two (2) users
I use the account Ac as this contains my data. I did not export the qif file.
after deleting the iphone user folder, the users in my desktop is already greyed out but was able to reinstall the desktop. I tried to rename the desktop to splashmoney desktop.old and also deleted com.splahdata.splashmoney.plist in the library but still I cannot get my data.
I was able to back up the whole splashmoney desktop in my windows machine before deleting the iphone folder. Based on the back up file, I can see username.smdatabase with 479 KB size and username IP.smdatabase with 66kb size.

I'm hoping that I can still recover my database or restore back to before deleting the iphone folder.

you may notice also 2 FFFFF accts which I don't know why its there but this happened after upgrading to ios 7 or 8 I think.

Pls help.

rgds,

Jimmy

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Justin Cepelak Nov 11, 2014 10:13AM PST SplashData Inc Representative

Thanks for contacting us. Sorry, but the public Q & A section doesn’t allow attachments. Please submit your support request again here:

http://support.splashdata.com/customer/portal/emails/new

This question has received the maximum number of answers.

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