SplashData Help Desk

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

backup/Restore

Marty Jorgenson Oct 25, 2014 08:33AM PDT

Bought a new galaxy 6 phone and trying to backup my list to the new phone via splashshopper PC desktop SW.
Selected the User list for the old phone and backup the list called "Stores"
Selected the User list for the new phone created a new List called "Retail Stores"
When doing a restore to this new list the program crashes.

missing category list
Data File: Retail Stores.ssd

File/..\..\Common\Mac_Win\CSpashShopperDatabase.cpp Line: 2684

Is there a better way to moving the List files from one android phone to another without backing up each list?

Up 0 rated Down
Justin Cepelak Oct 27, 2014 12:06PM PDT SplashData Inc Representative

Thanks for contacting us. Yes! You can just select all from the list (Ctrl-A), then copy (Ctrl-C), then switch users, then paste (Ctrl-V).

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


9ad29afcb03aad50291525a425db2dde@splashdata.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete