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SplashShopper iPhone crashes when trying to sync

Tom Childers Oct 01, 2014 08:09PM PDT

When I try to initiate a sync from my iPhone, it just crashes. Does this app work on current iOS releases? Sync totally fails with my Mac, and both were working early this year.

My Mac is OS X 10.9.5, iPhone is current iOS 8. SplashShipper is 3.0.3 on my Mac, 3.1 on iOS, and no update is available for either platform. When I click on the link at http://splashdata.com/splashshopper/index.htm to find the latest SplashShopper for iPhone, the iTunes store says it's not available.

The File-> iPhone Sync menu on the Mac version doesn't work either. I've tried switching Users on the Mac, it doesn't make any difference.

This app has not been updated in almost 3 years...have you dropped support for it?

Thanks in advance,

Up 0 rated Down
Justin Cepelak Oct 02, 2014 02:14PM PDT SplashData Inc Representative

Thanks for contacting us. We have a new version coming out very soon. I will update you when it is available.

Up -1 rated Down
Justin Cepelak Oct 20, 2014 03:41PM PDT SplashData Inc Representative

Thanks for your patience. At long last, SplashShopper 4 is out for iOS. Due to the upgrade issues some people were having, we released this as a new app on the store so it won’t overwrite your old version.

You can get it on the App Store here:


We have set the price to FREE until 10/23 so that you can get this upgrade at no charge. After that it will be $1.99.

This version also fixes the problem of adding multiple users to the SplashShopper desktop user menu on sync. This version will add only one version and continue to sync with that user going forward.

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