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Syncing Splashshopper since iOS 7 Update 8/21

Mike Stenz Aug 23, 2014 02:53PM PDT

hello--

I have been having difficulty syncing with SplashShopper Desktop since the iOS7 upgrade to the iPhone app. I noticed that every time I sync it creates a new user and user address on the desktop, and now I have many iPhone users in desktop. When I try to select some, desktop crashes.

I tried to delete the user folders in documents\splashshopper but they still appear on the user menu in desktop. Any fixes?

Thanks...Mike Stenz

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Justin Cepelak Aug 25, 2014 12:35PM PDT SplashData Inc Representative

Thanks for contacting us. What I suggest is deleting the SplashShopper desktop and installing the version on the Mac App Store:

https://itunes.apple.com/us/app/splashshopper/id487267814?ls=1&mt=12

That should not have this problem.

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SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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