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SplashShopper no longer in App Store?

Beth Stanton Aug 22, 2014 02:44PM PDT

Hello. SplashShopper was failing to open so I deleted it to reinstall, but a search for it in App Store turns up nothing.

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Justin Cepelak Aug 22, 2014 11:55PM PDT SplashData Inc Representative

Thanks for contacting us. We have removed SplashShopper from the App Store temporarily while we investigate what is causing these issues for our users. We’ll notify you once it has been posted live again.

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Mary Sep 06, 2014 11:19PM PDT
Glad to hear you haven't given up completely on SplashShopper. This app has been indispensable for years. I am running 3.1 and having some issues with Sync dialogue box not appearing on Desktop and Sync not working with iPhone 5. Recently I almost lost the app on the Phone but was able to install from my iTunes apps. Now it won't sync. Please hurry!!
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Bonnie Sep 12, 2014 06:57AM PDT
Been using SplashShopper and SplashID since its infancy. Question for Splashdata Support: How will we SplashShopper lovers be notified when it is fixed? Will our data be there when the bug fix is fixed?
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Justin Cepelak Sep 12, 2014 06:58AM PDT SplashData Inc Representative

HI Bonnie,

I’ll post an update to this thread when we release the fixed app. We’re still working on it, and we’re not giving up.

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Lisa Oct 08, 2014 12:05AM PDT
Any update on when SplashShopper will be fixed? I'm lost without it!!
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Justin Cepelak Oct 08, 2014 12:07AM PDT SplashData Inc Representative

Thanks for contacting us. We have uploaded a new build, SplashShopper 4, and we’re just waiting for Apple to approve it now. I’ll let you know.

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Justin Cepelak Oct 20, 2014 03:41PM PDT SplashData Inc Representative

Thanks for your patience. At long last, SplashShopper 4 is out for iOS. Due to the upgrade issues some people were having, we released this as a new app on the store so it won’t overwrite your old version.

You can get it on the App Store here:


We have set the price to FREE until 10/23 so that you can get this upgrade at no charge. After that it will be $1.99.

This version also fixes the problem of adding multiple users to the SplashShopper desktop user menu on sync. This version will add only one version and continue to sync with that user going forward.

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Sadie Oct 24, 2014 02:34PM PDT
This new version looks like it is optimized for the iPhone. Will there be a splashshopper 4 that is optimized for the larger screen of the he ipad?
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Justin Cepelak Oct 24, 2014 02:34PM PDT SplashData Inc Representative

Hi Sadie,

I can’t say for sure if we’ll be updating the iPad app soon. The current version works reasonably well, as far as I know.

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Reanna Nov 13, 2014 02:17AM PST
I am so confused about this app. I have been using it for years on my palm, then my iPad, but have never been able to use the sync function successfully. Yesterday I bought and installed version four for my iPad and iPhone. But my desktop version (it says v1 but I thought it was v3.1) is not and never has worked properly. Is there a v4 update for the iMac desktop?
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Justin Cepelak Nov 13, 2014 02:19AM PST SplashData Inc Representative

There isn’t a version 4 desktop app, but there is a new build of the Mac desktop app that fixes the issue with not being able to open the Sync Settings dialog.


Please let me know if that doesn’t fix it.

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About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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