SplashData Help Desk

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Splash money

Phil Hazell Aug 04, 2014 06:13AM PDT

I have recently transferred my accounts from an old ipad1 to an iPad mini and cannot to edit my scheduled transactions. Is anyone else having this problem?

Up -2 rated Down
Justin Cepelak Aug 04, 2014 10:28AM PDT SplashData Inc Representative

Thanks for contacting us.

Can you please describe the issue you are having in more detail so we can better assist you?

Any details about your system, such as device model, OS version, and network configuration may be helpful.

Also, if possible, please describe the problem with step-by-step details on what actions you took and what the result was.

Up 0 rated Down
Phil Hazell Aug 08, 2014 12:26PM PDT
Not certain if I have sent this response but if my apologies although I have noticed another problem.

The details of the software and hardware are as follows:

Splash money 4.9.2
IOS 7.1.2
iPad mini model MF432B/A

The problem which has only surfaced since I moved from an iPad 1 to the iPad mini is:

When I access the tools menu using the cog symbol in the bottom right I am presented with a list of options. The options below under the headings 'Setting' and 'Edit List' do not open up to show the details beneath them when I click on the details. The details just turn blue and nothing happens:

Settings - Password
Edit List - All options available less 'currencies'.
Up 0 rated Down
Justin Cepelak Aug 08, 2014 12:28PM PDT SplashData Inc Representative

Ok, I see what you mean – some of the options don’t work on iOS 7. I think SplashMoney needs to be updated to support iOS 7 on iPad.

Most of the options worked for me, but not:

- Set Password
- Everything under the Edit List section

We’ll log this bug and fix it when we update SplashMoney for iPad. I cannot provide an ETA for that at this time.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found