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My program does not work

Francisco Okhuysen May 12, 2014 08:29AM PDT

I set up splashopper in my mac computer and after sync with my iphone suddenly does not work anymore in my mac. I tried uninstalling the program and reinstalling it, but I can not make it work. What can I do?

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Dale Martin Mar 08, 2015 12:39PM PDT
I have the same problem. I have been using SP shopper since the palm days, then blackberry.Been using it on the iphone and just got a MAC so I just bought it and installed it on the mac. I started it and it prompted me to set up by syncing to the iphone. I looks like it synced, but then got an error and closed. Tried it several times and did the same. When I restarted it on the mac again but this time didn't choose to sync, my data was there. trying to sync after that it gave an error again. I tried to unintstall it on the mac restarted and reinstalled. Now I can't even start the app on the mac. what can i do now? please don't ask to unistall and reinstall, ried that 3 times already and will probably try again a couple more times.
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Justin Cepelak Mar 08, 2015 12:40PM PDT SplashData Inc Representative

Thanks for contacting us. The Mac App Store version is not the latest and greatest, and so I actually now would advise to delete that version and install the version from our website:


After installing that, run it, and then sync from the latest iPhone app (ver 4.0), which is also available on the page above.

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About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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