On AUG 11, 2014 11:25AM PDT one representative answered to a customer in that sense that the function that automatically updates the software will be added in an upcoming version. Since above mentioned date, did you added that function? If so, how we can know that or how we program this function?
Thanks for contacting us.
Which app is this for, please?
Our mobile apps do NOT have any such function, and one will never be added.
This is all handled by your Android device Play Store app, or App Store app on iPhone/iPad.
Thus, no updates are done or possible from our apps, your phone handles that.
On Desktop, if you use 7.2.x apps, those should usually stay and won’t get updated/upgraded to 8.x Desktop app, unless you do that yourself.
Also, this is not the correct way to get help.
You should have answered your support ticket, which I see you have, if you have any questions, and I will help you there.
Please tell me if you need anything else, or have any other questions or comments. Please tell me if something is not clear.
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SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.