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Incorrect sort sequence when opening on iPhone 6

Roni Apr 15, 2015 09:04AM PDT

Almost everytime I open the app (v8.0.6, build 830) on my iPhone 6 all items in the safe appear in totally different order.
The existing categories have been replaced by new ones. Items starting with different letters are grouped in the same category.
I need to close the application, remove it from memory and open it again inorder to get the correct sort sequence (alphabetical).
Is this a known bug?
I only sync to my (Windows) computer over WiFi. Therefore I have "Use Cellular Data" disabled.

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Justin Cepelak Apr 15, 2015 01:28PM PDT SplashData Inc Representative

Thanks for contacting us. As SplashID talks to the server to check for account status changes on login, you should enable Cellular Data for SplashID, and that should resolve your issue.

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About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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